The COVID-19 pandemic precipitated a changing landscape for workplaces. With lockdown laws necessitating working from home arrangements for most organisations, companies have realised that remote working offers unique opportunities for workplaces and employees having more flexibility with their working location. With many organisations now equipped to handle remote workers, companies are now more able and...
Safe Work Australia has made amendments to the model WHS laws based on recommendations from Marie Boland’s independent review of the legislation in 2018. The Boland review highlighted the lack of requirement for companies to identify, mitigate and report psychosocial risks within the workplace, with Ms Boland stating that ”…there is a widespread view that...
Clients facing challenging situations often want you to fix the problem they are experiencing. Although fixing the problem is not always achievable, you can considerably influence their emotional responses and behaviour during your interaction if you adopt a strategic approach. When clients are emotionally-charged, it can be difficult for us not to respond with similar...
Periods of transition can be a difficult time for employees. This article aims to provide a framework to help employers ameliorate some of the difficulties that come with transitions. Response to Transitions It is first helpful to understand emotional reactions that your employees may experience during periods of transition. A common emotional response may be...
The COVID-19 Pandemic has required many employees to work remotely. While this has proved challenging at times, the flexibility provided by working from home is an appealing prospect, and many employees may elect to continue working from home arrangements after the pandemic. This means that companies need to ensure Working from Home practices promote productivity and...
