Mental Health and Wellbeing Training

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Building Mental Health Literacy in a Psychologically Safe Environment

Carfi training sessions and workshops educate and demonstrate techniques to effectively deal with various issues people are likely to be confronted with within a workplace. To minimise work disruption, our programs are conveniently delivered at centrally located sites across Australia and online via webinar platforms. Our training sessions are designed to raise workplace issue awareness and include a number of skill building exercises.

Tailored for your needs
Can be delivered online or face-to-face

Digital Training Programs

Access Carfi's range of digital training programs through our LMS, or license our packages for inclusion in your existing systems
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  • Increase knowledge and awareness about the impact of mental health on the individual and the workplace.
  • Learn how to recognise distress and how this impacts on workplace interactions.
  • Provide a framework to enable people to support a colleague.
  • Provide information and resources for available supports.
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  • Develop an understanding of how psychological injuries develop and present in the workplace – drawing the connection between disengagement, conflict, and psychological injury.
  • Learn how to recognise and defuse the early warning signs of distress and disengagement and resolve conflict before it escalates.
  • Develop an understanding of the alienation process and the trajectory of psychological injury.
  • Identify factors that can influence the trajectory of psychological injury.
  • Build capacity and confidence with a framework to enable Managers to engage in conversation with staff who may be disengaged, distressed or experiencing conflict.
  • Determine when other resources and professional help is required.
  • Workshop case scenarios and practice conversations in a role play environment.
  • Support Managers with strategies for self-awareness and self-care.
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This course, aimed at customer-facing staff, explores the challenges that customers may be experiencing. It assists these staff to:

  • Identify the early warning signs of distress
  • Develop and utilise a framework to strategically respond to, and defuse, challenging emotions and behaviour from customers
  • Learn strategies for effective communication to support people in distress
  • Explore supports for ourselves, including self-care.
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This course assists staff to develop an understanding of why it is important to engage with workplace issues, including:

  • Learning how to recognise distress and how this impacts on workplace interactions
  • Learning strategies for receiving and responding to feedback
  • Learning strategies for approaching others to provide feedback
  • Providing a framework to enable staff to engage in effective conversations
  • Developing interpersonal skills to promote effective communication
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This course examines the impact of our mindset and interpretation on how we respond to challenges. It will assist staff to:

  • Learn strategies to build a mindset to:
    • Build positive self-belief
    • Adopt an internal locus of control
    • Maintain perspective
    • Socially connect
    • Embracee change and flexibility
    • Problem solve
    • Engage in self-care
  • Use the Start, Stop, Continue framework to take action to maximise wellbeing
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This course provides participants with an understanding of Psychological First Aid, including:

  • What Psychologically First Aid is designed to accomplish, and as importantly, what it is NOT designed to accomplish
  • An understanding of the PFA Framework
  • An understanding of ‘Hot Topics’ that may occur alongside instances where PFA is required
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  • Develop an understanding of psychological agility
  • Examine the impact of our beliefs and interpretation on how we respond to challenges
  • Explore the factors that contribute to building resilience and being psychologically agile
  • Learn practical steps to build and maintain psychological agility
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  • Explore the impacts of challenging life events
  • Examine the impact of our beliefs and interpretation on how we respond to challenges
  • Explore how we can adjust to a new landscape
  • Learn strategies to build a mindset to bounce back from challenges
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  • Learn a practical framework to maximise managers’ engagement with employees in a performance management context.
  • Develop and enhance key interpersonal skills to promote effective communication.
  • Build capacity and confidence for managers to defuse and manage challenging behaviours.
  • Develop the skills to use a Reflective Practice Framework with staff to maintain positive performance and develop staff capability in a supportive and constructive way.
  • Learn a Leadership Best Practice model to maximise staff performance.
  • Engage in case scenario discussions to apply the acquired skills and frameworks.

Workshops

Educate and demonstrate techniques to effectively deal with various issues people are likely to be confronted with within a workplace.
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Find Out More

This workshop provides participants with an understanding of Psychological First Aid, including:

  • What Psychologically First Aid is designed to accomplish, and as importantly, what it is NOT designed to accomplish
  • An understanding of the PFA Framework
  • An understanding of ‘Hot Topics’ that may occur alongside instances where PFA is required
+
Find Out More

This workshop examines the impact of our mindset and interpretation on how we respond to challenges. It will assist staff to:

  • Learn strategies to build a mindset to:
    • Build positive self-belief
    • Adopt an internal locus of control
    • Maintain perspective
    • Socially connect
    • Embracee change and flexibility
    • Problem solve
    • Engage in self-care
  • Use the Start, Stop, Continue framework to take action to maximise wellbeing
+
Find Out More

This workshop aims to enable employees to reflect on the impacts of constant adjustments to the evolving pandemic, including:

  • Learning what you can do to regain balance and wellbeing to help overcome challenges using the “Three R” approach:
  • Recognise early warning signs
  • Reverse wellbeing decline by seeking support and setting boundaries
  • Resilience to take care of your physical and mental health
  • Exploring ways to adopt an adaptive mindset and strengthen resilience and plan ahead for future challenges
  • Using the Stop Start Continue framework to commit to maximise wellbeing

Webinars

Raise workplace issue awareness while minimising work disruption
+
Find Out More

This webinar, aimed at customer-facing staff, explores the challenges that customers may be experiencing. It assists these staff to:

    • Identify the early warning signs of distress
    • Develop and utilise a framework to strategically respond to, and defuse, challenging emotions and behaviour from customers
    • Learn strategies for effective communication to support people in distress
    • Explore supports for ourselves, including self-care.
+
Find Out More

This webinar examines the impact of our mindset and interpretation on how we respond to challenges. It will assist staff to:

  • Learn strategies to build a mindset to:
    • Build positive self-belief
    • Adopt an internal locus of control
    • Maintain perspective
    • Socially connect
    • Embracee change and flexibility
    • Problem solve
    • Engage in self-care
  • Use the Start, Stop, Continue framework to take action to maximise wellbeing
+
Find Out More

This webinar aims to demonstrate to employees how to reflect on the impacts of constant adjustments to the evolving pandemic, including:

  • Learning what you can do to regain balance and wellbeing to help overcome challenges using the “Three R” approach:
  • Recognise early warning signs
  • Reverse wellbeing decline by seeking support and setting boundaries
  • Resilience to take care of your physical and mental health
  • Exploring ways to adopt an adaptive mindset and strengthen resilience and plan ahead for future challenges
  • Using the Stop Start Continue framework to commit to maximise wellbeing
+
Find Out More
  • This webinar assists staff to develop an understanding of why it is important to engage with workplace issues, including:
  • Learning how to recognise distress and how this impacts on workplace interactions
  • Learning strategies for receiving and responding to feedback
  • Learning strategies for approaching others to provide feedback
  • Providing a framework to enable staff to engage in effective conversations
  • Developing interpersonal skills to promote effective communication
+
Find Out More

Aimed at Management level employees, this webinar assists Leaders to:

  • Understand the importance of their role in early intervention
  • Develop the ability to identify and defuse early warning signs of distress
  • Develop an understanding of the alienation cycle, and
  • Understand the early intervention framework that equips leaders with the skills to engage in effective and supportive conversations with their team
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This course will enable current or potential people leaders to develop their coaching skills, including:

  • Understanding the purpose and the role of coaching
  • Developing core coaching micro skills
  • Exploring stages of change and how to address ambivalence
  • Developing an understanding of how to coach effectively, using the GROW model.
  • Developing knowledge of how to be a trusted, challenging and inspiring coach to your team.