Digital Mental Health & Wellbeing Programs


Building Mental Health Literacy in a Psychologically Safe Environment

Our digital mental health and wellbeing programs educate and demonstrate techniques to effectively deal with various issues people are likely to be confronted with within a workplace. To minimise work disruption, our programs are conveniently delivered online via our LMS platform. Our training sessions are designed to raise workplace issue awareness and include a number of skill building exercises.

Our Programs

Access Carfi's range of digital training programs through our LMS, or license our packages for inclusion in your existing systems
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This course provides participants with an understanding of Psychological First Aid, including:

  • What Psychologically First Aid is designed to accomplish, and as importantly, what it is NOT designed to accomplish
  • An understanding of the PFA Framework
  • An understanding of ‘Hot Topics’ that may occur alongside instances where PFA is required
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This course outlines the role, responsibilities and duties of an NDIS Support Coordinator in effectively supporting participants with a disability, including:

  • the NDIS process
  • how the Support Coordinator supports participants in utilising their NDIS plan
  • how to best access appropriate supports and services.
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This course, aimed at customer-facing staff, explores the challenges that customers may be experiencing. It assists these staff to:

  • Identify the early warning signs of distress
  • Develop and utilise a framework to strategically respond to, and defuse, challenging emotions and behaviour from customers
  • Learn strategies for effective communication to support people in distress
  • Explore supports for ourselves, including self-care.

Mastering Effective Workplace Interactions

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This course assists staff to develop an understanding of why it is important to engage with workplace issues, including:

  • Learning how to recognise distress and how this impacts on workplace interactions
  • Learning strategies for receiving and responding to feedback
  • Learning strategies for approaching others to provide feedback
  • Providing a framework to enable staff to engage in effective conversations
  • Developing interpersonal skills to promote effective communication

Advanced RTW Management

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This course explores the person-centred approach to injury management and return to work coordination for complex physical and psychological injury cases. The course will examine how to apply a person-centred communication framework to effectively engage with team members, managers and treating health practitioners to improve team members’ health and return to work outcomes.

Building a Mindset to Maintain Wellbeing

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This course examines the impact of our mindset and interpretation on how we respond to challenges. It will assist staff to:

  • Learn strategies to build a mindset to:
    • Build positive self-belief
    • Adopt an internal locus of control
    • Maintain perspective
    • Socially connect
    • Embracee change and flexibility
    • Problem solve
    • Engage in self-care
  • Use the Start, Stop, Continue framework to take action to maximise wellbeing

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