This course outlines the role, responsibilities and duties of an NDIS Support Coordinator in effectively supporting participants with a disability, including:
This course provides participants with an understanding of PFA, including:
This course explores the person-centred approach to injury management and return to work coordination for complex physical and psychological injury cases. The course will examine how to apply a person-centred communication framework to effectively engage with team members, managers and treating health practitioners to improve team members’ health and return to work outcomes.
Aimed at Management level employees, this course assists Leaders to:
This course, aimed at customer-facing staff, explores the challenges that customers may be experiencing. It assists these staff to:
This course examines the impact of our mindset and interpretation on how we respond to challenges. It will assist staff to: