This course outlines the role, responsibilities and duties of an NDIS Support Coordinator in effectively supporting participants with a disability, including:
Aimed at Management level employees, this course assists Leaders to:
This course provides participants with an understanding of PFA, including:
This course explores the person-centred approach to injury management and return to work coordination for complex physical and psychological injury cases. The course will examine how to apply a person-centred communication framework to effectively engage with team members, managers and treating health practitioners to improve team members’ health and return to work outcomes.
This course, aimed at customer-facing staff, explores the challenges that customers may be experiencing. It assists these staff to:
This course examines the impact of our mindset and interpretation on how we respond to challenges. It will assist staff to: