Tailored Training Programs and Workshops

Our highly popular programs include:

Preventing Psychological Injury in the Workplace: Recognising when and how to act

• Develop an understanding of how psychological injuries develop and present in the workplace – drawing the connection between disengagement, conflict, and psychological injury.
• Learn how to recognise and defuse the early warning signs of distress and disengagement and resolve conflict before it escalates.
• Develop an understanding of the alienation process and the trajectory of psychological injury.
• Identify factors that can influence the trajectory of psychological injury.
• Build capacity and confidence with a framework to enable Managers to engage in conversation with staff who may be disengaged, distressed or experiencing conflict.
• Determine when other resources and professional help is required.
• Workshop case scenarios and practice conversations in a role play environment.
• Support Managers with strategies for self-awareness and self-care.

Mental Health Awareness in the Workplace

• Increase knowledge and awareness about the impact of mental health on the individual and the workplace.
• Learn how to recognise distress and how this impacts on workplace interactions.
• Provide a framework to enable people to support a colleague.
• Provide information and resources for available supports.

Managing Responses to Challenging Situations

• Learn to recognise challenging stakeholder behaviour and emotional responses.
• Learn how to effectively manage challenging conversations and defuse challenging behavior.
• Develop interpersonal skills to promote effective communication.
• Recognise the interplay between effectively managing challenging situations and maintaining personal resilience.

Leadership through Effective Conversations

• Learn how to recognise disengagement and how this impacts on workplace performance and interactions.
• Learn a practical framework to maximise managers’ engagement with employees in a performance management context.
• Develop and enhance key interpersonal skills to promote effective communication.
• Build capacity and confidence for managers to defuse and manage challenging behaviours.
• Develop the skills to use a Reflective Practice Framework with staff to maintain positive performance and develop staff capability in a supportive and constructive way.
• Learn a Leadership Best Practice model to maximise staff performance.
• Engage in case scenario discussions to apply the acquired skills and frameworks.

Building and Maintaining Psychological Agility

• Explore why some become vulnerable when faced with challenges, such as change
• Develop an understanding of psychological agility
• Examine the impact of our beliefs and interpretation on how we respond to challenges
• Explore the factors that contribute to building resilience and being psychologically agile
• Learn practical steps to build and maintain psychological agility

Being at our Best: Empowerment through Change

• Explore the impacts of challenging life events
• Examine the impact of our beliefs and interpretation on how we respond to challenges
• Explore how we can adjust to a new landscape
• Learn strategies to build a mindset to bounce back from challenges

Interpersonal skills: Mastering effective workplace interactions

• Learn how to recognise distress and how this impacts on workplace interactions.
• Develop interpersonal skills to promote effective communication, including:
  • Effective Listening,
  • Using Silence,
  • Paraphrasing,
  • Reflecting and Clarifying,
  • Questioning,
  • Summarising
• Provide a framework to enable staff to engage in effective conversations.
• Engage in various activities to recognise challenging situations and practice effective communication.