On the 29th and 30th October 2014 Joh, Bernie and Gus delivered a 2-day training workshop for staff of the Department of Environment and Primary Industries (DEPI), who had nominated themselves to be part of the new DEPI Peer Support Program. Over the 2-days, the group completed modules in recognising distress; coping strategies; interpersonal skills; confidentiality; and internal and external helping resources, and also learnt and applied the principles of Psychological First Aid (Look, Listen, Link) in case scenarios and role plays. Carfi congratulates all of the provisional Peer Supports and looks forward to partnering with the DEPI Peer Support Program moving forward.

Mark has been busy facilitating our very successful Conflict Resolution Workshops. Since the launch of this workshop at the 2014 Comcare Conference (Melbourne), there has been a significant demand from our clients to learn more about this fascinating area. The objectives of the workshop sessions include: 

• Drawing the connection between psychological injury and conflict; 
• How to recognise and resolve conflict before it escalates;
• Supporting Managers to have the conversation with people in conflict; 
• Providing a framework to resolve issues; 
• Developing Managers’ confidence and skill set to minimise distress, neutralise disappointment, and avoid disengagement among staff; thereby avoiding the conflict cycle;
• Determining when professional help is required.

Mark’s presentation was featured on the OHS Alert website on the 11^th September 2014 (see: http://www.ohsalert.com.au/nl06_news_print.php?selkey=51910).

Stay tuned for the dates of the 2015 workshops!

If you have any queries regarding this workshop or would like this workshop be to held at your organisation, please email This email address is being protected from spambots. You need JavaScript enabled to view it.