About Us

Our Vision

To provide excellence in individual and organisational wellbeing.

Our Mission

Carfi will provide a comprehensive range of services, support and resources to optimise personal and professional wellbeing.

Our mission will be achieved by:

  • Exceeding our customer and client needs and expectations
  • Operating with integrity and professional accountability
  • Recognising personnel as the organisations greatest asset
  • Working as a team
  • Maintaining quality assurance standards
  • Functioning efficiently and cost effectively

For over 20 years, Carfi have been providing Australian businesses with resolutions at work. We specialise in providing quality occupational rehabilitation services, organisational psychology and injury management services to individuals and public and private sector organisations. Our team comprises specialist health and organisational professionals whose ultimate goal is to provide resolutions at work.

We are an active member of both the Employee Assistance Professionals Association of Australia (EAPAA) and Australian Rehabilitation Providers Association (ARPA).  All our professional staff has qualifications recognised, accredited or registered by their relevant professional association or registration boards. Additionally, we are an accredited Occupational Rehabilitation Provider for Worksafe Victoria and Comcare Australia.

Whether you require Rehabilitation Services to get back to work after an injury, Psychological Services or mediation to resolve a dispute at work, or maybe a tailored Training Program to increase performance from management and staff, Carfi have the best resources, methodologies, experience and staff to achieve the right result.

For professional resolutions at work, choose Carfi.


Our Values

Customer Service

At Carfi, the unwavering dedication to customer service, performance excellence and results has been recognised for 20 years. Professional and flexible service delivery is integral to our organisation.

Quality Assurance

Carfi has developed comprehensive policy and procedural processes, implemented by qualified members of our team. Our commitment to quality ensures our ability to achieve positive outcomes for our clients.


Carfi values the needs, perspectives and contributions of all stakeholders involved in our work.

InnovationCarfi promotes an organisational culture that fosters creativity and innovation.


We value our people and practice the highest standards of personal conduct and professionalism through credentialing, licensure, certification and continuing education.


We value ethical behaviour and will ensure everything we do reflects this.  We value our people and their commitment. We will work to sustain and nurture this trust.